Machine learning revolutionised the process of making predictions in business. Using vast stores of data to learn about customers. In the history of predictions: guesswork gave way to statistics, which in turn has given way to behavioural predictions. The next stage involves refining behavioural understanding and emphasising the importance of timing – dubbed real-time in the ML world.
Electronic devices dominate a human’s daily life, within which attention is easily asked for and offered. It is easy to send a message, post an update, or give some indication of social existence. Instant engagement is the norm, and it is important for businesses to find a way to do the same.
Human behaviour is of paramount importance …