Providing a superior customer experience and having a band of happy customers has not only become a crucial barometer of a company’s success. It’s also a major differentiating factor for consumers choosing who to spend their hard-earned money with. Customer happiness is typically captured with customer satisfaction (CSAT) and Net Promoter Scores (NPS) [...]
The google definition of novelty is: “the quality of being new, original, or unusual” Novelty can create a sense of excitement with your audience. The products we’re exposed to daily, from cars, clothing, and electronics, are influenced by new and creative designs to solve a problem. The thought behind this act [...]
Data is vast and inherently hard to understand. So naturally, certain technologies, algorithms, and practices have been developed to help enhance the ways in which we understand, and ultimately use, data. The current trend states that all data is inherently valuable, however, this very much depends on what is considered to be of value. Algorithms [...]
Watch the full series: https://www.youtube.com/playlist?list=PLGKmyxwO1unIpimQEJUrQxPeTImyifKc3 Time is the essence of human action. There cannot be action without time, there cannot be events without time. https://youtu.be/4awozRj58dc Time is both elusive and domineering in human societies, but there are many schools of thought that attempt to describe time. What makes it so importance to humans? And [...]
Watch the full series: https://www.youtube.com/playlist?list=PLGKmyxwO1unL3acJKuekMY6-xSEbeX4Ll A recommender is the most engaged with system online. But not all recommenders work the way they should. This discussion was the start of a journey to help you simplify the complexities of the machine learning process. https://youtu.be/OtOPhpmMRFY What ecosystem.Ai has prided themselves on is identifying, and paying [...]
Today, Artificial Intelligent systems make up some of the most valuable tools that a business of any size can utilize. They are incredibly beneficial for a number of reasons, including the enhancement of business practices and outcomes, by implementing them into existing technologies. Within current technologically based business environments, AI can be implemented into almost [...]
Watch the full series: https://www.youtube.com/playlist?list=PLGKmyxwO1unI01EWSGDPx11nRjEx-i9Z3 Being able to identify the happiness in your customers, through their data, is an integral part of providing the right attention. So how exactly can you spot the level of good emotions your customer has towards you? https://youtu.be/_8pIVuSxBSs This is the heart of everything we do at ecosystem.Ai. One [...]
Watch the full discussion: https://www.youtube.com/playlist?list=PLGKmyxwO1unJklqNCxrtknbiC27i3LTdX A great talk about the nuances of customer behavior in corporate, digital and machine learning settings. https://youtu.be/JDKm929UcHE A recommender is the most engaged with system online. But not all recommender work the way they should. What ecosystem.Ai has prided themselves on is identifying, and paying attention to, the customer [...]
Recommender systems in technology have become an integral part of human digital society. Human existence is saturated with options for everything, from swimwear brands to cellphone models, to cruise package options! Thus the adoption and use of recommenders has been wholly invited into almost every business. Since its inception in the 1970’s, recommenders have grown [...]
From a purely business perspective, understanding wellness comes down to behavioural and technical elements. Measured, tracked, tested and measured again. However, of vital importance to the human-centric approach to financial wellness, assistance directly to the customer is imperative. An interesting dilemma regarding the human/money relationship is akin to blissful ignorance, and this condition calls for [...]