Spend Personality in Action
Applying behavioral AI to solve real business problems in the moment. Discover how Spend Personality is transforming real-time decision-making.
Personalisation at Scale Using Intelligent Recommender Systems
This session will cover the key principles behind building recommender systems that go beyond basic personalization, focusing on approaches that enhance user engagement and drive business results while keeping the human element at the forefront.
Boosting Customer Engagement with Spend Personality
With the rise of personalisation came the expectation of personal accuracy - it is more important than ever to truly know your customers, and act accordingly. One of the key ways to achieve this is through understanding their Spend Personality. This approach is about understanding the nuanced ways in which people spend, offering [...]
Dynamic recommenders with Bayesian exploration
Dynamic recommenders with Bayesian exploration are able to provide more accurate and personalized recommendations than traditional recommenders. By taking into account the user’s past behavior, the recommenders can adjust the recommendations to better fit the user.
A Real-Time Discussion
Join us for a discussion about real-time artificial intelligence and its importance in today's world. Using the ecosystem.Ai platform, you'll be able to engage in a real-time conversation with your customers and explore how artificial intelligence can be used to benefit businesses and individuals. We'll discuss the opportunities that arise in real-time and how [...]
Tuning Generative Models for Accurate Predictions in Real-Time
This presentation will provide an overview of how to tune generative models to make accurate predictions about customer recommendations in real time.
The Challenge of Time and Predictive Relevance, with Generative Models
This presentation will explore the challenge of time and predictive relevance with generative models, and demonstrate how OpenAi can be used in the ecosystem.Ai platform. We will discuss the importance of predictive relevance in today's world and how generative models can be used in an effective way.
3 essential steps to detect customer happiness
Providing a superior customer experience and having a band of happy customers has not only become a crucial barometer of a company’s success. It’s also a major differentiating factor for consumers choosing who to spend their hard-earned money with. Customer happiness is typically captured with customer satisfaction (CSAT) and Net Promoter Scores (NPS) [...]
Dynamic experimentation – the key to unlock new knowledge
In terms of digital transformation and business innovation, the importance of online testing cannot be stressed enough. Dynamic experimentation can uncover endless opportunities. From acquiring new knowledge, building personalized engagements or offers, to eliminating speculation before product launches or campaigns. The willingness to continuously learn and evolve through time helps companies remain relevant and [...]
Build the right recommender to suit your customers
Recommenders have been used for years to help personalize the customer experience by offering things that are new or relevant. Yet so many companies today don’t use them for myriad reasons, whether they’re not aware of their capabilities, or because they think they’re too costly and complicated to implement. The concept of introducing recommenders [...]