Concepts Archives - ecosystem.Ai

Boosting Revenue in Telecommunications with the ecosystem.Ai Interaction Sciences Module

By jessica|2024-10-08T11:43:27+00:00October 8th, 2024|article, Blog, Business, Concepts, Interaction Science|

The telecommunications landscape is constantly changing, driven by technological advancements and shifting customer expectations. To stay competitive, businesses must adopt innovative tools that enhance customer engagement and increase revenue. The ecosystem.Ai Interaction Sciences Module is a solution that delivers personalized, dynamic customer interactions, ensuring the right offer reaches the customer at the right time. Understanding [...]

Boosting Customer Engagement with Spend Personality

By jessica|2024-08-27T14:25:36+00:00August 27th, 2024|Blog, Computational Social Science, Concepts, Dynamic Experimentation, Low-Code, Real-Time|

With the rise of personalisation came the expectation of personal accuracy - it is more important than ever to truly know your customers, and act accordingly. One of the key ways to achieve this is through understanding their Spend Personality. This approach is about understanding the nuanced ways in which people spend, offering [...]

3 essential steps to detect customer happiness

By sarah|2022-12-01T19:53:26+00:00November 16th, 2022|Blog, Computational Social Science, Concepts, Dynamic Experimentation, Low-Code, Real-Time|

Providing a superior customer experience and having a band of happy customers has not only become a crucial barometer of a company’s success. It’s also a major differentiating factor for consumers choosing who to spend their hard-earned money with. Customer happiness is typically captured with customer satisfaction (CSAT) and Net Promoter Scores (NPS) [...]

Behavioural nudging for a more human-centric business approach

By sarah|2022-08-21T14:00:13+00:00August 21st, 2022|Blog, Business, Concepts, Marketing|

This week’s blog will focus more on the role of the businessperson in encouraging certain interactions through behavioural nudges. Nudge theory has come into question recently, but we’re going to look at nudging through a wellness lens. Where both the user and the product or service provider benefit rather than [...]

What is novelty and why should you care about it in the first place?

By sarah|2022-08-10T09:16:22+00:00August 10th, 2022|Blog, Business, Computational Social Science, Concepts, Philosophy|

The google definition of novelty is: “the quality of being new, original, or unusual” Novelty can create a sense of excitement with your audience. The products we’re exposed to daily, from cars, clothing, and electronics, are influenced by new and creative designs to solve a problem. The thought behind this act [...]

Human-Computer Connections: How Ai can Respond to Human Emotion

By jessica|2022-08-10T09:16:23+00:00July 26th, 2022|Blog, Concepts, Data Science, Technology|

The events of our daily lives can change based on our emotional status. A routine day could be interrupted at any point. Also, what could be an anxiety-provoking situation may turn out to be exciting. That shift in temper will influence our actions and how we perceive them. Change has the ability to alter our [...]

4 Ways to Account for the Human in Your System

By jessica|2022-08-10T09:16:23+00:00June 14th, 2022|Blog, Concepts, Development, Marketing, Predictions|

In the tech world, it is becoming increasingly important to account for the human behind the screen, whether these humans are employees, or customers. Algorithms are still struggling to work accurately for humans. This is due to a lack of innate consideration for the needs of the humans themselves. There is a much higher [...]

Cold-Start Relating to First-Time Interactions in Humans

By jessica|2022-08-10T09:16:23+00:00April 1st, 2022|Blog, Business, Concepts, Philosophy, Predictions|

First impressions and first-time interactions are key elements to how we, as humans, interpret things, but these first-time interactions are typically influenced by previous experience and cultural background. These things, inherently, are hard to predict, and in the machine learning and AI world, predictions are all about assuming based off of previous data. In a [...]

Time in The World of ecosystem.Ai

By jessica|2022-08-10T09:16:23+00:00March 18th, 2022|Blog, Concepts, Data Science, Product, Technology, Video|

Watch the full series: https://www.youtube.com/playlist?list=PLGKmyxwO1unIpimQEJUrQxPeTImyifKc3 Time has a very important place in human society, this is how ecosystem.Ai uses time based variables to ensure human behavioral attributes are always considered. https://youtu.be/02YqrjJuz-Q ecosystem.Ai uses time in a new way. Moving beyond statistical values alone, using various behavioral elements, understanding time in the context of the [...]

Time Series Analysis: The Basis of Predicting in Machine Learning

By jessica|2022-08-10T09:16:23+00:00March 4th, 2022|Blog, Business, Computational Social Science, Concepts, Philosophy|

Data is vast and inherently hard to understand. So naturally, certain technologies, algorithms, and practices have been developed to help enhance the ways in which we understand, and ultimately use, data. The current trend states that all data is inherently valuable, however, this very much depends on what is considered to be of value. Algorithms [...]

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