Blogs
Why Churn is Like Divorce, and How Behavioral Intelligence can Prevent It
To understand the forces at play in churn and retention [...]
The False Promise of Customer Segmentation
At the core of effective messaging exists a rigorous data [...]
The Death of Collaborative Filtering, The Dawn of Contextualization
The problem with collaborative filtering Dear Amazon, I bought a [...]
How to Have a Good Conversation
Automated conversations are now well established in the domain of [...]
Value in the age of innovation
It emerges from careful match-making Compared to the rhetoric released [...]
Bigger is not always better for agentic AI
Why small language models are the smarter choice Instinct might [...]
Our Gift to You: AI Agents That Can Detect Intent
Banks have long been trying to solve the problem of [...]
Human Agency in the Age of AI
The human-AI crossroad The topic of human agency in the [...]
Unpopular Opinion: You Don’t Need Perfect Data
New AI tools are met with hesitancy because businesses believe [...]
We Asked Data Scientists How They Really Feel About AI
When we pitch our AI solutions to businesses, they are [...]
