For most consumer-based companies around the world, the top priority is to prevent their customers from leaving their service, otherwise known as churning. This is a widely accepted truth in the business world, as consumers and customers are the lifeblood of any company. Yet, despite this, 85% of customers say that a company could have [...]
Watch the full series: https://www.youtube.com/playlist?list=PLGKmyxwO1unJklqNCxrtknbiC27i3LTdX The various concepts of good behavior in a human setting, can be applied in a technological space. In order to increase the validity of predictions, the logic behind understanding a human in a digital setting, must be based on the human in its own setting. https://youtu.be/QY-rWnnWYBQ Data is the [...]
Since humanity has developed civilization it has attempted to lay out rules of engagement that always retain a sense of civility. As the course of civilization, and the structures of the societies within, have changed, so too have the behaviors that uphold those ideas. In most current societies, the guidelines of behavior are wide and [...]
Watch the full discussion: https://www.youtube.com/playlist?list=PLGKmyxwO1unJklqNCxrtknbiC27i3LTdX A great talk about the nuances of customer behavior in corporate, digital and machine learning settings. https://youtu.be/JDKm929UcHE A recommender is the most engaged with system online. But not all recommender work the way they should. What ecosystem.Ai has prided themselves on is identifying, and paying attention to, the customer [...]
Recommender systems in technology have become an integral part of human digital society. Human existence is saturated with options for everything, from swimwear brands to cellphone models, to cruise package options! Thus the adoption and use of recommenders has been wholly invited into almost every business. Since its inception in the 1970’s, recommenders have grown [...]
From a purely business perspective, understanding wellness comes down to behavioural and technical elements. Measured, tracked, tested and measured again. However, of vital importance to the human-centric approach to financial wellness, assistance directly to the customer is imperative. An interesting dilemma regarding the human/money relationship is akin to blissful ignorance, and this condition calls for [...]
Watch the full series: https://www.youtube.com/playlist?list=PLGKmyxwO1unI01EWSGDPx11nRjEx-i9Z3 An excerpt from one of the many great discussions we have had on the concepts that drive and inspire the ecosystem.Ai team. https://youtu.be/X9lbfa9Aj7I This human/tech paradigm is a fresh new way to observe the touches of human behavior, especially happiness, and how to come closer than ever before to [...]
In theory, a business’s top concern is their customer’s happiness. After all, a happy customer means a loyal customer, and a customer who is unsatisfied is generally bad for business. Therefore, businesses today should do well to track their customer’s satisfaction, and then attempt to make their customers even happier. This is easier said than [...]
In the world of artificial intelligence, many shifts have taken place to allow for a more human centric approach to business. One such shift is financial wellness. This article introduces the concept of financial wellness and the practical implementation of using machine learning and AI to give customers a financial wellness score. There are further [...]
The predictive quality of behavioural predictions is something to understand and utilise in order to further understand human behaviour. Behavioural predictions is centred on the study of humans, and how they go about their day-to-day lives. Humans are ever evolving and learn from their mistakes and misfortunes. From the very early days humans had to [...]