Use Interaction Science to interact smarter, engage faster and predict more accurately

Manage dynamic Client Pulse Responder parameters

Save time and money by getting critical insight into your customers’ behaviour as it happens. Select the best engagement style for different personality types. Then tailor intelligent interactions that lead to happy customers, faster results, and more efficient business processes.

Engagement

Messaging

Wellness

Engagement Solutions

Innovate as You engage

Everyone likes to communicate a certain way, dependent on their needs, personality and mood. From instant interaction with a chatbot to speaking directly to a human, Engagement Solutions help you to analyse what engagements resonate most with your customers.

Everyone likes to communicate a certain way, dependent on their needs, personality and mood. predict human behavior

Engage when customers need you

Nudge appropriate offers and discounts at pivotal times in the customer journey, not after the fact.

Continuously learn in real-time

Receive definitive data from customer actions as they happen. Test as you engage, tailor engagements on real-time insights.

Strengthen customer lifetime value

Increase loyalty and retention by creating considered, effective engagements that suit your customers personality.
When your customers engage with you send them relevant, meaningful messaging that’s tailored to their personality type.

Messaging

Create content that talks to customers at their level

When your customers engage with you send them relevant, meaningful messaging that’s tailored to their personality type. As they respond, alter the options you present to match their reactions.

Visualize developing trends in real-time

See people’s reactions as they happen and nudge appropriate options to emerging customer segmentations.

Deliver relevant messaging

Guide customers with highly personalized, relevant messaging that connects to their needs and drives them to take immediate action.

Predict business growth based on live data

Power up your data collection and analysis capabilities by dynamically adjusting winning engagements.

Wellness Solutions

Offer Wellness incentives as unique as Your customers

Adopt wellness initiatives that spark positive change. From how to budget, save, or manage debt, offer holistic financial wellness incentives that honour your customer’s and your own company values.

offer holistic financial wellness incentives that honour your customer’s and your own company values.

Build loyalty and trust

Forge stronger connections with wellness models that continuously learn, update, and evolve as your customer’s interact.

Reduce cost with targeted messages

Experiment in real-time. Avoid expensive mistakes by instantly discovering the wellness constructs that get results.

Promote financial health

Improve customers financial health, using channels and styles of engagement based on personality and behaviour-based analysis.