Discover how AI is defining a new approach to banking with intelligent AI agents that understand and respond naturally to customers in a conversational channel.

Banking is evolving beyond buttons, menus, and scripted flows. The next era belongs to AI agents that understand and respond to natural human conversation. In this session, we explore Conversational Banking, a new approach to banking where intelligent AI agents handle everyday tasks, from checking balances to making payments, all through dialogue. This riveting session will be led by our very own Ramsay and Nicola.

Drawing from our own AI agent builder, Ecogentic, we’ll unpack the concept behind this new approach, its broader impact on customer engagement, and the technology that can make it all possible.