Join us for an insightful session on how AI can be leveraged to enhance telecommunications offers.

By analyzing customer behavior, predicting needs, and delivering personalized recommendations in real time, the Interaction Science Module provides you with the capabilities to drive personalisation, to improve customer engagement, and increase conversion rates.

We are excited to welcome back Estian Crous, former Head of Data Science at Vodacom and now Head of Data Science at Woolworths, with over 10 years of experience in the field. Estian will share his expert perspectives on AI applications in telecommunications and beyond, drawing from his rich industry experience.

Whether you’re focused on inbound or outbound sales, this session will offer valuable insights into applying AI to meet customer needs and optimize telco recommendations.