Enhancing Real-Time Customer Engagements using Generative Models
This presentation will provide an overview of how generative models can be used to enhance real-time customer engagements.
Tuning Generative Models for Accurate Predictions in Real-Time
This presentation will provide an overview of how to tune generative models to make accurate predictions about customer recommendations in real time.
The Challenge of Time and Predictive Relevance, with Generative Models
This presentation will explore the challenge of time and predictive relevance with generative models, and demonstrate how OpenAi can be used in the ecosystem.Ai platform. We will discuss the importance of predictive relevance in today's world and how generative models can be used in an effective way.
Making Money, Saving Money, Protecting Money
In this talk he will discuss how leading players (Telcos, Healthcare, Loyalty, Financial Services) are adopting and using ecosystem’s technology to introduce recommendation engines that increase user engagement and drive sales in real time.
Data Science Salon
Data Science Salon New York is a one-day 200 person conference focused on AI and machine learning applications in finance and technology.
3 essential steps to detect customer happiness
Providing a superior customer experience and having a band of happy customers has not only become a crucial barometer of a company’s success. It’s also a major differentiating factor for consumers choosing who to spend their hard-earned money with. Customer happiness is typically captured with customer satisfaction (CSAT) and Net Promoter Scores (NPS) [...]
Why limit your experiments? Test all options and gain deeper insights
Companies use online experiments to predict the success of products or upgrades before launching to market. A typical experiment like an A/B test compares 2 versions of something. For example, website design, message text, or headline options are randomly assigned to users to figure out which performs better. Once the best option is [...]
5 ways to improve customer experience with dynamic experimentation
As the world is swept along a wave of increasing digital transformation, businesses need to swim with the tide. From the rapid adoption of online shopping during Covid lockdowns to the shift towards a more circular economy and a growing demand for sustainable, eco-friendly products. Not to mention the impact of the recent cost-of-living [...]
Building a Business Case
Let's introduce customerization to your business case! There are a few steps that go into building a machine learning business case 7am (San Francisco). 8am (Denver). 9am (Chicago). 10am (New York). 3pm (London). 4pm (Germany). 4pm (South Africa). 5pm (Eastern Europe).
Is your customer segmentation alienating people?
According to Salesforce fourth edition of the "State of the Connected Customer" report, 54% of customers say marketing messages aren’t as relevant as they’d like. We’ve all been there and received an email, ad or offer that was clearly based on some broad customer segmentation, but the content is completely irrelevant or just tone-deaf. [...]