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Artificial Intelligence is changing the landscape of modern commerce. In our next session, we’ll interview Dr. Jay van Zyl, to discuss the practical applications of integrating AI technologies into your business.


One of the biggest challenges for businesses is determining the best use cases for implementing AI, and Dr. van Zyl shares some examples of successful AI implementations in a variety of industries. There is significant importance for business leaders to have a solid understanding of the technical aspects of AI, as well as its potential impact on the organization and stakeholders.

One area where AI can be particularly beneficial is in customer engagement and experience: businesses can leverage AI to personalize interactions, anticipate customer needs, and offer dynamic recommendations. Furthermore, businesses can measure the ROI of implementing AI technologies and make data-driven decisions about their use.

In this session, we will address the ethical considerations that business leaders should be aware of when using AI, such as the potential for bias and discrimination. He offers some guidelines for ensuring that AI is used responsibly and not contributing to harm.


Whether you’re a business leader looking to integrate AI into your operations or simply curious about the ways that AI is transforming commerce, this session has something for everyone. Join us as we explore the many facets of AI in business and learn from one of the leading experts in the field.

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