Blog

Client Pulse Responder


November 8, 2018

Machine learning rules of engagement: finding your client pulse through computational social science

Relationship dynamics can be seen in two ways. Either as a data science problem or as a human driven endeavor. But, how far do we need to go to understand the customer’s behavior in order to capture more value and keep them engaged through automated predictions? There is a complexity in the trust model that

August 28, 2018

Prediction and the importance of continuous recalibration

Prediction is a key element of the work of Computational Social Science. Why? In a company environment, implementing actions based on accurate predictions creates opportunities for generating and maintaining competitive advantage.  It can become a key driver to propel you to success over your competitors. But before examining the value of Computation Social Science and

Commemity


July 23, 2018

Machine Learning and Banking

Artificial Intelligence is gaining traction as many parts of the traditional banking process get automated with intelligent algorithms. Machine Learning is often seen as a different area of research in the field of AI, but realistically the entire machine intelligence world is exploding. On Machine Learning: We might see supervised, unsupervised and re-enforcement learning as

Concepts


August 28, 2018

Prediction and the importance of continuous recalibration

Prediction is a key element of the work of Computational Social Science. Why? In a company environment, implementing actions based on accurate predictions creates opportunities for generating and maintaining competitive advantage.  It can become a key driver to propel you to success over your competitors. But before examining the value of Computation Social Science and

August 7, 2018

Computational Social Science: A shift from the abstract to the precise

If Social Science is the study of human society and the relationships between these people (using surveys and interview data, among other methods), what is Computational Social Science? Computational Social Science has the same intent as Social Science — understanding human society and relationships. But this field has shifted analysis and prediction from the abstract

Machine Learning


July 23, 2018

Changing Relationship Needs of Financial Clients

Life Stage Events Clients move through life in broad phases and these often relate to financial needs. Transaction requirements might change slightly, but often forms the basis of long term engagement with the transaction provider. This could be seen as a consumer relationship where the ‘disappearing’ payments platforms enable transactions through mobility and app enabled